Terms & Conditions - Promotions


Ts & Cs apply
R200 off R500 minimum spend
Not valid on sale items
Enter code at checkout
Valid 11th - 21st April 2019
Valid for first time purchases only

Buy any Reebok Aztrek Sneaker & show it off on Instagram, FB and Twitter Follow and Tag @zando @reeboksouthafrica #AztrekxZando and stand a chance to win a Full Aztrek look for two! Competition duration: 07th till 21st March 2019. Winner will be contacted on 22nd March 2019. Winners will be contacted via email and will have to reply within 24hrs to claim the prize. If you have not replied within specified time you will forfeit the prize. Full Ts & Cs and prize details will be issued to winner.

Terms & Conditions

1. Zando and Lee Cooper’s “Win a trip to London” Competition (the "Competition") is open to residents of the Republic of South Africa, aged 18 and over.
2. This Competition is promoted by Jade E-Services South Africa (Pty) Ltd t/a Zando (“Zando”) and [Decimalagency - Lee Cooper] (Pty) Ltd t/a (“Lee Cooper”).
3. Employees or agencies of Zando and/or Lee Cooper, their family members, or anyone else connected with the Competition may not enter the Competition.
4. By entering the Competition you acknowledge and accept these Terms and Conditions.

Entering the competition:

5. The entrant must:
a. Buy any pair of Lee Cooper denims on www.zando.co.za
b. The entrant must click the “Submit” button on the competition site during the Competition Period, being [13th February till 13th March 2019]
c. You may only enter this Competition once.
d. There are no entry fees or additional charges payable to enter the Competition.

6. Entries close at 23:59 on the 13th March 2019
7. The judge’s decision is final.
8. The winners will be chosen randomly by lucky draw to be held on or before the 18th March 2019.
a. The winners will be contacted by Zando via email (address used linked to your Zando account).
b. The winners must respond to the email within 48 hours to claim the prize.
c. Zando will attempt to contact the winners at least 3 (three) times, but if Zando is unable to contact the winners within 2 (two) days, such winner will forfeit his/her prize and Zando and Lee Cooper reserves the right to redraw such prize.
d. Failure to comply will disqualify the entrant from winning and a new winner will be picked.
f.The winner will be announced on selected Zando, social media platforms, and contacted via email.
g. The winner agrees that The Promoters may publish their name on Zando’s marketing platforms including the website, newsletter and social media accounts. The Promoters may request the winners to participate in marketing activities for publicity purposes but the winner may decline such invitation.
g. Winner must be available to travel between May 2019 or November 2019 and have a valid passport. Winner will be responsible for securing his/her own visa.
9. By participating in this competition, you agree to all the Competition Rules, terms and conditions set out herein, without exception.
10. In the event of unforeseen circumstances or causes beyond Zando and/or Lee Cooper’s reasonable control, Zando and Lee Cooper reserves the right to cancel this competition, or to change the rules at out their sole discretion, or to change the number or nature of any of the prizes at any time without notice to entrants.
11.The Promoters, their associated companies, agents and contractors assume no liability whatsoever for any direct or indirect loss, damage, death, personal injuries, defamation, invasion of privacy or claims based on publicity rights arising in connection with this Competition
12.Privacy Policy: Information submitted with an entry is subject to the Privacy Policy stated on the Promoters’ Website. Entrants personal data may be shared between the Promotors. Read the Privacy Policy here: https://www.zando.co.za/privacy-policy/ and Lee Cooper

The Prize:

1st Prize includes:
Return flights from Johannesburg or Cape Town to London (2 persons).
Return airport/hotel transfers for 2 persons
3 nights’ accommodation at a hotel with breakfast included
1 Day tour to Lee coopers Flagship store with Lee Coopers marketing manager
1 Day London tour and a lunch date with Lee coopers team.
R10 000 (ten thousand rand) for the winner in Zando Voucher.

Terms and Conditions of prizes:

1st Prize
ï Package excludes: All beverages, meals, items of a personal nature, travel insurance (recommended)
ï Travel departures must occur between: May 2019 and November 2019. The prize winner must provide the Promoters with their preferred departure date no more than 1 month after accepting the prize.
ï By confirming the booking, the winner and nominated guest accept Lee Cooper full terms and conditions of travel.
ï Booking subject to availability of flights and rooms
ï Prices advertised exclude any services, meals, drinks, tips, surcharges, levies and other costs not mentioned in the inclusions.
ï Date changes and rerouting are not permitted and cancellation penalties apply.
ï If the winner is unavailable to travel on the dates specified, then the winner will forfeit their prize and a new winner will be selected.
ï Tickets are non-endorsable / non re-routable / non-transferable.
ï Tickets subject to seat availability in the applicable booking class.
ï The prize has no commercial value and may not be refunded

ZANDO SHOPPING VOUCHERS
ï Voucher to be used on www.zando.co.za
ï Voucher is valid for 3 years
ï No minimum spend necessary to use the voucher
ï Voucher can be used on items already on sale
ï Voucher cannot be cumulated with a discount code
ï Voucher can be redeemed over several orders until the total value is exhausted

SHOW us your favourite BOITY product and stand a chance to WIN her top 3 favourites.
Competition duration: 28th January to 04th February 2019.
Winner will be contacted on 6th February 2019.
Winners will be contacted via email and will have to reply within 24hrs to claim the prize.
If you have not replied within specified time you will forfeit the prize.
Full Ts & Cs and prize details will be issued to winner.

Shop any Urbanart x Kwesta Bolt Shoes & Stand a chance to win a lunch date with KWESTA.
Competition duration: 22nd January to 22nd February 2019.
Winner will be contacted on 25th February 2018.
Winners will be contacted via email and will have to reply within 24hrs to claim the prize.
If you have not replied within specified time you will forfeit the prize.
Full Ts & Cs and lunch details will be issued to winner.

15% OFF Daniel Wellington discount
Valid from the 20th January till the 20th February 2019
Valid only on Daniel Wellington products
No minimum spend
Not Valid on Sale

1. Using the #Zandogram gives Zando rights to use your images across all its platforms.
2. 1 winner will be chosen every second week.
3. Winners will receive a R2000 Zando voucher.
4. Winners will be contacted via Instagram Direct Messages and will need to respond within 24 hours. Failure to do so will forfeit the prize and another winner will be chosen.

  • Zando’s 7th Birthday Refer & Win Competition (the "Competition") is open to residents of the Republic of South Africa, aged 18 and over who can submit proof of ID.
  • The Competition is promoted by Jade E-Services South Africa (Pty) Ltd t/a Zando ("Zando") (the "Promoter").
  • Employees or agencies of the Promoter, their immediate family members, or anyone else connected with the Competition may not enter the Competition.
  • By participating in the Competition, you agree to all the Competition terms and conditions set out herein, without exception. If you do not agree, do not enter.
  • Entering the Competition:
    • The Entrant will receive a unique coupon code (the “Code”) in an email sent by the Promoter. The Code will entitle it’s user to a R200 discount with a minimum spend of R500.
    • The Entrant must share the Code with a maximum of 4 new Zando customers.
    • Every time the Code is redeemed by a new Zando customer, the Entrant will receive an entry into the Competition. This is limited to 4 Code redemptions during the Competition period, being 14 January 2019 to midnight 14 February 2019 (the “Competition Period”).
  • The winner will be chosen randomly by lucky draw on 15 February 2019
  • The judge’s decision is final and binding and no correspondence or negotiations will be entered into
  • The winner will be contacted by The Promoter via email (address associated with Entrant’s Zando Account). The Promoter shall have no liability for a winner's failure to receive notices due to winners' spam, junk e-mail or other security settings or for winners' provision of incorrect or otherwise non-functioning contact information.
  • If a winner cannot be contacted after 3 attempts, the Promoter reserves the right to draw a replacement winner.
  • Failure to comply will disqualify the entrant from winning and a new winner will be picked.
  • The winner will be announced on selected Zando social media platforms, and the Gift A Day page on Zando.
  • The winner agrees that The Promoter may publish their name on Zando’s marketing platforms including the website, newsletter and social media accounts. The Promoter may request the winner to participate in marketing activities for publicity purposes but the winner may decline such invitation.
  • In the event of unforeseen circumstances or causes beyond the Promoter’s reasonable control, the Promoter reserves the right to cancel the Competition, or to change the rules at out their sole discretion, or to change the number or nature of any of the prizes at any time without notice to entrants.
  • The Promoter, their associated companies, agents and contractors assume no liability whatsoever for any direct or indirect loss, damage, death, personal injuries, defamation, invasion of privacy or claims based on publicity rights arising in connection with this Competition. By entering you agree to release and hold harmless Jade E-Services South Africa (PTY) Ltd t/a Zando and its subsidiaries, affiliates, advertising and promotion agencies, partners, representatives, agents, successors, assigns, employees, officers and directors from any liability.
  • Privacy Policy: Information submitted with an entry is subject to the Privacy Policy stated on the Promoter’s Website. Read the Privacy Policy here: https://www.zando.co.za/terms-of-use/.
  • The winner will receive a R2000 shopping voucher monthly for 12 months to be redeemed on www.zando.co.za with a maximum value of R24,000.
  • Prizes are not transferable for cash and cannot be exchanged or upgraded. The winner will receive all details regarding delivery of prize, voucher terms and conditions once winner is contacted. The Promoters reserve the right to substitute a prize with another prize of equal or greater value if the prize is not available for any reason as determined by the Promoter in its sole discretion. The winners are responsible for any taxes, duties and fees associated with receipt or use of a prize.

Buy any pair of Queenspark shoes and stand a chance to win a Queenspark Fashion Voucher worth R5000.
Competition duration: 22nd October to 5 November 2018.
Winners will be contacted on 20th November 2018.
Winners will be contacted via email and will have to reply within 24hrs to claim the prize.
If you have not replied within specified time you will forfeit the prize.
Prize is valued at R5000 and will be issued in the form of a Zando Voucher will only be redeemable on full price Queenspark merchandise. Full Ts & Cs and usage will be issued to winner.

Vitality Active Rewards
You will be rewarded with a R250 coupon, which may be redeemed against any purchase on www.zando.co.za
The coupon is valid for 2 weeks from date of issue to you
No minimum spend applies, however shipping fees may apply. Please consult Delivery terms and conditions to see whether you qualify for free delivery
The coupon cannot be used in conjunction with any other promotion, discount or voucher on www.zando.co.za
Further coupon T’s and C’s are located here: zando.co.za/terms-of-use

Zando endeavours to sell a variety of quality products at great prices. The Best Price campaign guarantees that certain products are sold by Zando to its customers at the best price and should a customer find the same product at a lower price, Zando will match that price.

The following terms and conditions apply to the Best Price campaign:

  1. In the event that you find a product, offered by any other reputable retailer in South Africa, at a lower price than it is offered on Zando’s website, then you are required to complete an online submission form available at https://www.zando.co.za/bestprice/.
  2. The Regular Price is the full price that Zando charges for Products when We are not having a Sale and will be displayed on the Product page.

    The Sale Price is the price that Zando charges for Products when Zando is having a sale, a deal or a promotion. The sale discount is always calculated as a percentage of the Regular Price. The Sale Price is shown on the catalogue and Product’s product pages in red, alongside the Regular Price, which will be crossed out.

    The Best Price is the Regular Price, or if applicable the Sale Price, which Zando guarantees to be the lowest price across all retailers for specific Products bearing the Best Price logo on the Site. The Best Price is shown on the catalogue and Product’s product pages in orange, alongside the Regular Price, which will be crossed out.

    Pricing accuracy. Every reasonable effort will be made to ensure that the Regular Prices and Sale Prices of all Products on Zando are correct at the time of your purchase. If, however, the product is offered at an erroneous price, Zando will not be obliged to supply the said product at the incorrect price. Zando will only be liable to return payment already made by you in the case you choose to cancel the sale once you have been made aware of the correct price. This clause must be read with clause 5.8 below.

  3. Zando may match the lower price to ensure that you get the product at the best price if the following requirements are in place:
    1. The product in question is identical to product listed on Zando’s website and of genuine quality;
    2. The products are listed on a reputable South African online or offline retailer. IE. A retailer accredited by our suppliers as a reseller of the product. It shall be Zando’s sole discretion as to whether the retailer is reputable.
    3. You must provide proof of where the same product is offered at a lower price in the form or a link or picture upload of the product and price. Zando must be able to independently verify the price at the other retailer.
    4. You must provide a link to the product on Zando’s website.
    5. When comparing prices, the lower price offered by other retailers must be calculated as: cost of the Product plus any set delivery fee applicable at check out. If, after the delivery fee has been added at check out, and the Product is still lower in price than the Zando listed price, then Zando will match the lower price.
  4. The Best Price Campaign includes products marked down or discounted on sale at other retailers.
  5. The Best Price Campaign only applies to products not yet bought by you at another retailer.
  6. It shall be Zando’s sole discretion to lower the price of the product on Zando’s website.
  7. Zando reserves the right to amend these terms and conditions from time to time without notice to customers.
  8. The Best Price campaign shall not apply to local or international Marketplace Products.

- Discount applicable as per email received
- No minimum spend
- Not valid on sale
- Valid for 30 Days
- One voucher per person
- Redeemable once per person
- Cannot be combined with another promotion
- Cannot be combined with best price voucher
- Selected customers will receive an email with their promotional code

Minimum purchase amount R750

Valid on your 1st zando purchase only can only be used once per customer
Promo is not valid on sale items
This promo code cannot be accumulated with other vouchers or coupons.

Summary
Only 5 Vouchers per customer
Zando may cancel additional Vouchers if customer orders more than 5 Vouchers
Valid from 10 March 2016
May not be used with other voucher/discount codes
No minimum spend
May not be exchanged for cash
May not be purchased using a voucher/coupon towards payment.

Full Terms & Conditions
1.Purchase of a Gift Voucher Deal (“Voucher”) is strictly limited to 5 (five) Vouchers per customer.
2.If more than 5 (five) Vouchera are purchased/ordered, Zando reserves the right to cancel the order in respect of additional Vouchers purchased/ordered.
3.Voucher to be used on www.zando.co.za only.
4.Voucher is valid from 10 March 2016 and shall be valid for a period of 3 (three) years, expiring on 10 March 2019.
5.Voucher cannot be accumulated/combined/merged with any other voucher/s or discount code/s.
6.Voucher can be used on items already on sale.
7.No minimum spend per order is required to use the Voucher.
8.Voucher can be redeemed over several orders until the total value is exhausted.
9.Voucher can only be used by one single customer. In other words, once a customer has used a portion of the voucher value, the balance of the Voucher value may only be used by the same customer.
10.Voucher cannot be redeemed for cash. In other words, if customer uses Voucher as payment or part payment of an order, and such order is cancelled or goods are returned, any refunds to the customer will be in the form of a Voucher subject to the same terms and conditions as the Gift Voucher Deal. Zando will not refund the customer with cash in respect of Voucher purchases.
11.Gift Voucher Deal may not be purchased using a voucher/coupon towards full or part payment. Any purchases made with a voucher/coupon used towards payment may be cancelled and refunded as per Zando’s discretion.

Valid for 14 days
Minimum spend limits may apply


  • R50 off - R100 minimum spend
  • R100 off - R300 minimum spend
  • R200 off - R500 minimum spend

Coupons do not apply to sale items
Coupons cannot be used on Event tickets
Coupons may not be combined with other vouchers and coupons
Sign up coupon may only be redeemed once per customer and may therefore not be used on more than one profile or email account for the same customer
Coupons may only be redeemed against minimum spend baskets made up of regular priced products. You may add sale items to the basket, however their values shall not contribute to the total value of the minimum spend required

Discount applicable as per the email received with the promotional code.
Voucher codes are unique
Minimum basket spend applies as stated in the email received
Valid for 3 days
Cannot be applied on sales items
Cannot be combined with another promotion.
Only 1 of the 2 voucher codes in the email can be used.
Can only be redeemed once
Valid for first order only

Coupon Code Prefix - IRAC:
20% Off
No minumum basket
Valid for 30 days
Can be applied on sales items
Can only be redeemed once per customer

Coupon Code Prefix - IRAS:
R200 Off
No minumum basket
Valid for 30 days
Can be applied on sales items
Can only be redeemed once

Discount applicable as per the email or app notification received with the promotional code. Voucher codes are unique
Minimum basket spend applies as stated in the email received
Valid for 7 days
Cannot be applied on sales items
Cannot be used in conjunction with any VISA campaign
Can only be redeemed once

Discount applicable as per the email received with the promotional code.
Voucher codes are unique.
Minimum basket spend applies as stated in the email received.
Valid for 3 days.
Cannot be applied on sales items.
Cannot be combined with another promotion.
Can only be redeemed once.

Terms & Conditions - Discounts

Lingerie: Buy 3 and pay for 2 - buy three items and get the cheapest item free

Only applies to Lingerie 

No reserve function in cart – only applicable if checkout is done before cut-off time indicated

2019/05/13

Lingerie - Buy any 2 bra's and get 60% off the cheapest 

Discount will be applied at checkout. Discount is only applied to the cheapest item in basket.

Not valid on sale items - Promo cannot be combined with any promo codes.

Promo is only valid on - 2019/05/13

NB!For returns please note - the discount value of cheapest item is split across the items on order. (see invoice for details)