Our Values
our values

- Deliver customer satisfaction
- Lead completely
- Go the extra mile
- Be adventurous, open-minded and creative
- Create a fun and positive team spirit
- Embrace and drive change

who we are

Zando was founded by Rocket Internet AG in 2012 and since then has grown exponentially to become South Africa’s biggest online fashion store with investors such as Rocket Internet AG, Milicom and MTN. Zando is a subsidiary to parent company, The Jumia Group, which operates as a fashion retailer and across numerous other vertical in various other African countries.

Zando is South Africa’s premier online fashion shopping destination, having eked out a lucrative space in the online retail market back in 2012, making it all the way to winner of a number of customer services, shopping process and best eCommerce store awards, as judged by uAfrika.com.

Having come a long way since our inception, we are now home to over 550 brands, including footwear, apparel, homeware, beauty products and our very own in-house brands, like Utopia.

Six years on we’re still spoiling you for choice with an ever-growing stable of international and local brands at the best prices, and with a wide range of safe payment options from cash on delivery to eBucks.

You never have to worry about making your all-important purchases, and should you be unhappy with what you’ve bought, you can gladly return it for up to 14 days at no cost to you.


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  • - 2014 Winner of the best customer service award.
  • - 2014 Winner of the best shopping process award.
  • - 2015 Runner up for the best eCommerce store award.
The Vibe