Shipping and Delivery
Thanks for shopping on zando.co.za All you need to know about our delivery timelines can be found right on this page:
We deliver between 08h00 and 17h00 on working weekdays (Monday to Friday, excluding public holidays).
While we will attempt to accommodate delivery time requests, delivery times cannot be scheduled and may vary depending on the driver's route on the day.
We use courier services to deliver our parcels and are unable to deliver to PO Box addresses. Should you enter a PO Box address at checkout, we will contact you to provide an alternate address and will cancel your order if you do not provide us with an alternate address within 24 hours of request.
Zando Express: Products are stored in the Zando Warehouse which ensures they are shipped quicker.
Zando Market Place: Products are held in stock with sellers and shipped once received at our Zando warehouse.
Zando Global: Products are shipped from overseas.
Bloemfontein, Cape Town, Durban, Johannesburg, George, Pretoria, Port Elizabeth, East London, Pietermaritzburg, Polokwane and Kimberly.
Zando Express orders to these main centres will be delivered within 3 - 9 business days.
These timelines will be displayed on the relevant product page.
Shipping fees explained
Order value: Orders less than R400 will carry an additional R50 shipping fee. If you place a Cash On Delivery order less than R400, you will pay R50 shipping fee and an additional R10 shipping fee. If you place a Cash On Delivery order for R400 and more, you will pay an additional R10 shipping fee.
Orders delivered to Regional areas (outside of main centres) will carry additional shipping fees. Orders less than R400, will carry a shipping fee of R75. Orders more than R400 will carry a shipping fee of R25.
Zando Global: All Zando Global orders are subject to a Customs and International Shipping fee + R50 shipping fee (on orders under R400) per order. Customs and International Shipping fees are calculated at checkout and are not included in the Price displayed to you on the Product pages. Customs and International Shipping fees are calculated according to product category, item price and weight/volume.